SSL’s From $50 per year
We are excited to announce the introduction of SSL Certificates to our product range
For more information visit our SSL Certificate Page
We are excited to announce the introduction of SSL Certificates to our product range
For more information visit our SSL Certificate Page
We are excited to announce the introduction of Web Hosting to our product range
For more information visit our Web Hosting Page
Head over to our Web Hosting page and browse through the available packages
When you have found a package you like, Log into the MyZETTA Portal;
+ Under ‘ Services ‘ select ‘ My Services ‘
On the package you want to upgrade;
+ Activate the ‘ Drop Down Arrow ‘ and select ‘ Upgrade/Downgrade ‘
Select ‘ Choose Product ‘ on the package you want to upgrade to
Once you have finished choosing your new package, the system will create an invoice based on the pro-rate amount between your existing package and the new package until your existing packages renewal date.
To complete the package change, pay the newly generated invoice and everything will be applied automatically
This policy is subject to change. This policy is in addition to ZettaBytes Terms & Conditions
By placing an order with ZettaBytes, you confirm that you are in agreement with and bound by the terms and conditions below.
Definitions
The Client: The company or individual requesting the services of ZettaBytes.
ZettaBytes: Employees or affiliates
General
ZettaBytes will carry out work only where an agreement is provided either by email or post mail.
An ‘order’ is deemed to be a written contract between ZettaBytes and the client, this includes email agreements.
Hosting setup
It is your responsibility to ensure that any applied hosting package application is completed and activated ready for full use. Quoted times for account activation are estimates and we do not guarantee or imply activation within the quoted time frame. We may delay or refuse activation if:Payment is not cleared or received in full
We may send notification of hosting activation however:
You release us of any claim arising from failed hosting activation whether at fault of our system, our staff or any other factor out of our reasonable control.
Loss of service
We will endeavor to maintain network stability and satisfactory service levels, however:
Backups
We run weekly backups of all shared hosting accounts and does not include virtual dedicated server, dedicated servers and or other services. Our backups that are run weekly are a free complimentary service. There is no guarantee on any backups. Backups are the FULL responsibility of the customer. ZettaBytes will not be held accountable for data loss of any kind.
Payment
If any payment due from you to us is not received by the due date, we gives a 7 day grace period, after this date your account will be suspended until payment or a payment arrangement has been approved and received.
We do not charge a suspension/late fee & or re-connection after suspension is put in place.
Suspension and Cancellation
We reserve the right to suspend/cancel any/all service, including all domain names if:
Acceptable Usage
It is your responsibility at all times to:
It is not acceptable to use our service(s) to:
You agree that we may at our discretion and by order of any law enforcement agency disclose information relating to your account and use of services. We may also report any action we find in breach of this agreement, local, state, federal or international laws and cannot be held liable for any outcome resulting in our actions.
Any breach of our AUP can result in immediate termination of services and loss of all data held on provided services. You release us, our staff and our suppliers of any liability resulting in such instances.
Liability and indemnity
You agree that we shall have no liability to you or any other person with respect to any loss of service, data, business, indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit/goodwill for any matter whether such liability is asserted on the basis of contract, tort, breach of warranties either expressed or implied.
You agree to defend, indemnify, save and hold us, our staff and suppliers from any and all demands, liabilities, losses, costs and claims, including reasonable legal fee’s asserted against us, our agents, our clients, our offices and employees, that may arise or result from any service provided, performed or agreed to be performed or any product sold by a customer, their agents and employees.
You agree to defend, indemnify, and hold us harmless against liabilities arising out of:
By accessing any service hosted on our network you understand, agree and are bound to this indemnification and any other indemnification mentioned in our service agreement and agreements referenced to therein. Should we be notified of pending legal action or intention to seek legal advice, we may seek written confirmation from you concerning your obligation to indemnify ZettaBytes. Failure to provide such confirmation may be considered a breach of this agreement. We cannot be held responsible for any damages your business/operation may suffer. We provide no warranties, expressed or implied, for service we provide. Nor do we guarantee your web site or applications will be error free on our servers. We are not responsible for loss of data resulting from delays, software incompatibility, hardware or software issues, outages, failed deliveries and any service interruption caused by ZettaBytes, our employees or our suppliers. Should any part of this policy be made invalid by relevant legislation, the remainder of the policy shall remain in force.
Refund Policy For New Accounts
We have a 30-day money back guarantee on all new hosting accounts. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees. Setup fees are refundable for the following reasons only:
All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail notifications are acceptable.
Phone requests will not constitute acceptance of any cancellation.
Refund Policy for Renewals
All Renewals of web hosting contracts will be refunded if ZettaBytes is notified before 15 days of the due invoice date. No refunds will be granted for notifications received after this date.Additional products such disk space, POP accounts, e-mail forwarding, and auto-responder are refundable if, within the first 10 days before account renewal, either of the following conditions exists:
It is important for users to contact ZettaBytes at least 15 days before the renewal date to request non-renewal, cancellation, make any contract length changes, and upgrades/downgrades, etc. This will avoid double work for the renewal billing department and less confusion for you. Please note that contract length changes cannot be processed after the renewal date has passed.
If you know in advance you do not want to renew, You must cancel formally using the client areas “cancel” / “terminate” button under your listed services and accept the terms and conditions to suspend/terminate the service. Phone, email, fax or any other type of communication requests will not constitute acceptance of any cancellation.
Privacy Policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
© 2015 ZettaBytes. All Rights Reserved. ABN: 93 851 510 329.